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Terms and Conditions

These terms and conditions (the “Terms and Conditions”) govern the use of www.serveased.com (the “Site”). This Site is owned and operated by Serveased Technologies Inc. This site is a social network platform that enables a community of users to order or provide at-home personal care services flexibly, conveniently, and safely.

By using this Site, you indicate that you read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

Intellectual property

All content published and made available on our Site is the property of Serveased Technologies Inc. and the Site’s content creators. This includes, but is not limited to images, videos, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Harass or mistreat other users of our Site;
  • Violate the rights of other users of our Site;
  • Violate the intellectual property of the Site owners or any third party to the Site;
  • Hack into the account of another user of the Site;
  • Act in any way that could be considered fraudulent; or;
  • Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to the Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

User Contributions

Users may post the following information on our Site:

  • Photos;
  • Videos;
  • Public Comments; or
  • Items for Sale.

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Accounts

When you create account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, and truthful and that you will update your personal information if it changes any time.

We reserve the right to take any legal steps necessary to prevent you from accessing your account and our Site or suspend and terminate your account if you use our Site illegally or violate these Terms and Conditions.

Sale of Goods and Services

These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

  • Cleaning Products;
  • Tools and Equipment; and
  • Uniforms and Gear.

The following services are available on our Site:

  • At-Home Personal Care Services;
  • Scheduled and On-Demand Services;
  • Quick Automobile Services;
  • Home and Surrounding Care Services;
  • Other services including errands, moving, catering and delivery, etc.

The services would be paid in full by the customers when the services are ordered.

The Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject, cancel your order whenever it becomes necessary. If we cancel our order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third Party Goods Sale

Our Site may allow sale of goods from third parties. We cannot guarantee the quality or accuracy of the goods made available by third parties on our Site.

User goods and services

Our Site allows users to sell goods and services. We do not assume any responsibility for the goods and services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and services sold by users on our Site. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our site.

Subscriptions

Your subscriptions automatically renew, and you will be automatically billed until we receive notification that you want to cancel your subscriptions.

To cancel any of your active subscriptions, you may log-in into our Site, access the Subscriptions section on your user profile and select which subscription you wish to cancel.

Payments

We accept the following payment methods on our Site:

  • Credit Card; and
  • Debit Card.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through the following delivery option:

  • Standard delivery by post within 5-7 business days.

Delivery will take place as soon as reasonably possible, depending on the delivery options available. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You may be required to pay delivery charges, wherever applicable, in addition to the price for the goods you purchase.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information

Consumer Protection Law

Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links To Other Websites

Our Site contains links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third-party websites before using these sites.

Limitation of Liability

Serveased Technologies Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of our Site or services rendered through it.

Indemnity

Except where prohibited by law, by using this Site, you indemnify and hold harmless Serveased Technologies Inc. and our directors, officers, agents, employees, subsidiaries or affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our Site, services rendered through it or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Province of Ontario.

Dispute Resolution

Subject to any exceptions specified in these Terms and Conditions, if you and Serveased Technologies Inc. are unable to resolve any dispute through informal discussion, then you and Serveased Technologies Inc. agree to submit the issue first before a non-binding mediator and to an arbitrator in the event the mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to you and Serveased Technologies Inc.

Notwithstanding any other provision in these Terms and Conditions, you and Serveased Technologies Inc. agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact email is [email protected]

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For personal care and at-home services, Serveased is the one technology company that provides a network of premium personalized services on-demand to meet your needs everywhere you go, because we believe everyone deserves to be “Served at ease”

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  • [email protected]
  • +1 (647) 655 7652

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